Spanish/ Portuguese-Speaking Sales Consultant Kitchen/Catering Equipment - (m/f/d)

Are you an experienced hospitality professional looking for a new challenge supporting our business customers, such as hotels and restaurants, to find the right products for their needs? Then you've come to the right place! We are seeking a motivated Telesales Consultant (m/f/d) to support our sales team for the Spanish/Portuguese Market and to contribute significantly to the success of the makro.es/marketplace.

You will provide telephone consultation to our key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries.

• Conducting telephone consultations (inbound calls) to advise on and sell our high-quality commercial kitchen technology products, such as professional appliances for washing, cooking and cooling to our Spanish customers.
• Proactively advising and selling our products and product bundles through outbound calls.
• Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams.
• Tracking customer inquiries and individual offers until successful completion.
• Building and maintaining long-term customer relationships through regular contact and follow-up calls.
• Identifying upselling and cross-selling opportunities to increase value for our customers.
• Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas.

• Experience in the hospitality, restaurant and catering industry, or with the corresponding equipment/products in the HoReCa sector.
• Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone.
• Ideally experience in sales or customer service in a telephone-based role.
• You are a team player and enjoy contributing your ideas to optimize customer service continuously.
• Affinity for the gastronomy industry and an interest in technical solutions are advantageous.
• Native-level proficiency in Spanish/Portuguese and good English.

• Innovative product and exciting career opportunities in an agile environment with a start-up mentality.
• A diverse and vibrant international environment of 70+ different nationalities.
• Flexible working hours and hybrid working with also flexible home office policy.
• 25 days of vacation per year.
• Health and wellbeing support.
• Private Health Insurance covered by the company.
• Lunch support / Catering service at the office.
• Language courses subsidy.
• Attractive referral program.
• Team events, MeetUps, and TechTalks.
• And much more.

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.