Customer Support Representative for a Prestigious Travel Company . If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player, this is the perfect job for you!
Key Responsibilities:As a Customer Support Representative, you will be pivotal in understanding and addressing the needs of our international travellers. Your responsibilities include:
Language Skills:
Proficient in Slovenian (C2 level) and advanced English.
Communication:
Excellent written and spoken communication and interpersonal skills.
Technical Skills:
Proficient with PC usage, including Office 365, CRM databases, and other internal platforms.
Mindset:
Problem-solving, solution-oriented, positive, and motivated, capable of handling challenging customer issues.
Work Approach:
Goal-oriented, adaptable to changing priorities and business processes.
Experience:
Previous experience in customer service or contact center environments is valued.
Availability:
Able to work both from the office and remotely (within 100km from the office).
Location: Barcelona, Spain
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