Sales Executive

Who we are

The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do - from our games, new products and technologies, to how we collaborate and share inspiration with one another.

Your mission

Within The Workshop, MSP is a highly private, managed services and data centre hosting facility. We offer an array of different products and services including cloud, co-location, managed security and many other ‘as a’ services. Our business is made up of diverse, highly skilled people who enable our customers and their businesses by matching the right solutions to their technology needs.

In addition, Okens is the domain registration business for our group providing global domain registration for those seeking to mitigate digital risk through confidentiality and security.

You are a strong, experienced Sales Executive with significant experience in the Domain Registration sector who can build and maintain long-term, trusting relationships with our new and existing customers, both internal and external. You will be proactive in:

• Overseeing a portfolio of assigned customers
• Develop new business from existing customers and actively seek new sales opportunities.
• Increasing the Okens foot print in existing customers through strategic account development
• Influencing the product team to constantly innovate and differentiate on the market
• Progressively introducing new Okens solution sets to key customers
• You will have a passion for technology and are happy using your initiative to promote new ideas within the business.
• You help to support and grow the Okens business, to help win new business, to identify new technologies, products and services that can increase Oken’s market share

What you'll do

• Act as a key point of contact & escalation for customers questions and requests
• Build and maintain strong, long-lasting customer relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of services according to customer needs and objectives
• Forecast and track key account metrics (e.g. quarterly results and annual forecasts)
• Develop new business with existing customers
• Participate in identifying growth sectors and build strategic growth plans accordingly
• Work closely with finance to ensure timely payments and manage debt
• Work closely with Marketing both strategically and tactically to ensure targeted lead generation (online & offline)
• Work closely with Technical Support Team to ensure customers requests are handled in a quick and efficient manner
• Represent Okens at selected industry events
• Identify service issues and work with customer and internal teams on improvement programs

What you'll bring

• Proven Account Management experience in a fast-paced growing organisation
• Experience dealing with a varied customer base and building solid B2B relations
• Ability to adapt technical language into easily understood business language for customers
• Proven track record or dealing with varied customer base through to Director and C-Suite level
• Experience growing an Account Management function and maturing processes
• Excellent stakeholder management skills, vendor management skills and experience
• Credible and persuasive, with influencing skills
• Excellent communication skills (written, spoken and presentation)
• The ability to learn quickly, work independently and in a team setting
• Line management experience would be advantageous

What's in it for you

• Inspiring and fulfilling work at an innovative and values-driven company creating cutting-edge tech
• Attractive salary and customisable benefits package
• Contemporary and accessible office environments with a range of workplace perks
• Six weeks’ paid leave for every four years of service
• Relocation package for you and your family including soft-landing package services to help you settle in (applicable in Spain, if you are moving from a different city/country)
• Being part of a team with a forward-looking, international mindset and agile working practices
• A friendly, inclusive and multicultural environment (we are made up of over 35 nationalities, speaking almost 30 languages)
• Wellbeing programmes, learning and personal growth opportunities
• A range of employee events throughout the year, including team building activities, Learning Labs, Hackathons and Designathons
• Opportunities to shape the tech community within and outside of the company, through mentoring and knowledge-sharing

Our values

We understand that great ideas come from great people, and great people thrive when they’re trusted to challenge, change, improve, and perfect our products and processes. Our forte lies in the diversity of our skills - and that comes from the diversity o