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Who We Are : Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform (MCP) is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers, and track orders. And this kind of innovation keeps customers coming back. Just last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging, and more.
We encourage all roles, our engineers, product managers, and designers, to think like an owner - to continue to act small as we grow.
About our team : The Artwork Content Management Technology Team in Cimpress Technology holds accountability for the mission :Let quality customizable artworks available like running water, empowering everyone to express and impress! We offer a wide range of products to enable customizable artwork creations, artwork asset management, artwork customization, and more. Our products are designed not only with SaaS centricity but also with a deep understanding of end-customers experiences when comes to artwork customization.
Content Management is looking for a highly motivated, thorough technical product manager to join our product team and own a line of products in Content Artwork Asset Management. These products have the mission to deliver a world-class, SaaS quality, management experience for a rich range of customizable artwork assets and deliver them to users around the globe via blazing fast, reliable, and easy to integrate APIs.
What you will do : Let the product be your aspiration: you want the best features and quality and are willing to invest the effort and time to get that. You are proud of this product and like to show it off. You maintain a close relationship with your customers and keep them aware of the developments of the product. You deliver more than they expect because you are a domain expert. Artwork Content Management has an ambitious vision to deliver on our mission. We are expanding both our team and product landscape aggressively, and you will own and hold that accountability for one or more of these products. You will
- Engage with internal and external partners on a regular basis to communicate progress and collect feedback as part of the iterative development process
- Build and maintain product roadmap to supervise progress and achieve near-term objectives.
- Define a long-term vision, constantly evaluating and evolving the vision as customer needs evolve
- Capture requirements and synthesize diverse information into relevant improvements to products and services
- Work with other teams and businesses to identify dependencies, ensure alignment across workstreams and influence decision-making through strong leadership skills
- Lead qualitative and quantitative user research initiatives for data driving decision making
- Be the “voice of the customer” for our internal teams, effectively balancing customer and business requirements
- Maintain a fundamental understanding of the product, its technical complexities, and its infrastructure.
- Enable the success of the teams through clear articulation of user stories, requirements, and success criteria to deliver on customer features
- Assist in owning the prioritization of new features and bugs in partnership with squad leads
- Work collaboratively day-to-day with the engineering teams to clarify business requirements, remove obstacles, and constantly communicate to gain alignment on product features
- Bring product management expertise and championing for best practices to add to the strength of Content Management product function
Your Qualifications :
- 5 years of product management experience in a technology company
- Excellent communication - written and verbal - and the ability to modulate your communication appropriately for a broad range of audiences
- Comfortable solving unclear and poorly defined problems - independently and collaboratively
- Effective in understanding and representing technical designs, complexity, and trade-offs in the context of the products and solutions.
- Proven capability of shipping software products in an agile development environment
- Ability to effectively prioritize competing business and customer needs
Nice to Have :
- Experience working for an e-commerce company, or in a B2B product management environment
- Experience building SaaS products and solutions
- Analytical abilities, with experience turning data into practical insights
- Experience and aspiration to mentor other product managers
Why You'll Love Working Here : Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in you