Cash Collector - English Speaker

As member of the Debt Collection department and being part of the Debt Collection Team: - Manage collection activities for the assigned country, business, region or office customer portfolio - Understand the whole O2C process for a better dispute management - Coordinate with the Billing Teams to solve invoice related disputes - Collaborate with the Sales Team in negotiations with customers - Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching - Give and keep visibility to the Sales Team on their portfolio's Collection status - Prepare the litigation file for Legal procedures - Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts Fluent English level is a must. Spanish is not required.|Good opportunity to start a new challenge in a multicultural company. - Fluent and professional English - Previous experience in the role highly desirable - Dynamic, organized with a methodical approach - Good negotiation and communication skills (spoken and written) - Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) - Customer focus - Ability to work under pressure to attain company objectives and Cash Collection KPIs Multinational company - Bonus - Health and life insurance - Ticket Restaurant - Pension Plan - Monday to Friday 08.00 to 18.00 CET - Hybrid model - 2 days from home - Manage collection activities for the assigned country, business, region or office customer portfolio Cash Collector - English Speaker