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ELIGIBILITY : Valid work permit for European union
CONTRACT LENGTH : 1 year, option to extend.
REQUIRED TECHNICAL SKILLS AND EXPERIENCE
Proficient skills in managing IT infrastructure for users, including Desktops, Laptops, Printers, Handhelds, Smartphones, etc.
Knowledge of ticketing tool is a must
Experience in administering MS Active Directory, including managing users, groups, policies, and related concepts.
REQUIRED EXPERIENCE
Minimum of 1-3 years of relevant experience in the field or a related area is mandatory.
Previous experience with Desktops, Workstations, Notebooks, and Printers is essential.
Collaboration skills, including remote PC control and proficiency in video conferencing.
Responsibilities involve ensuring appropriate levels of support for day-to-day operations and providing hands-on assistance for IT infrastructure projects/upgrades, especially in the workstation domain.
Knowledge of Exchange functional accounts and their utilization within Microsoft technologies.
Successful completion of a background security check is a prerequisite.
Position Responsibilities and Functions
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorised peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation ,hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices andTelecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Job Type : Contract Contract length: 12 months
Pay: From 100.00€ per day
Application Question(s):
- Do you have a valid visa to work in Spain?
Work Location: In person