Credit Collector Specialist | XIL-709

As a Collections Specialist, you will perform any task related to maximizing collections and minimizing bad debt risk.

1. Reviewing open accounts for collection efforts
2. Conduct collection calls to collect Accounts Receivables
3. Mail correspondence to customers to encourage payment of overdue receivables
4. Negotiate customer disputes to resolution and document root cause
5. Develop relationships with internal/external customers
6. Maintain accurate collection files
7. Identify issues attributing to account delinquency and discuss them with the Credit Manager
8. Review and monitor assigned accounts and all applicable collection reports
9. Provide timely follow-up on payment arrangements
10. Participate in process improvement projects, and support other management directives as prescribed

1. French native speaker (good command of both oral & written) and fluent in English and Spanish.
2. 1-2 years of experience in Credit and Collection, including interaction with a large customer base, or a position related to Finance, e.g., Cash Allocation, Account Receivable, and Dispute Management.
3. Experience with AS400 and SAP system is a plus.
4. Effective business writing and professional communication skills.
5. Strong communication, problem solving, and analytical skills.
6. Accounts Receivable knowledge/experience is a plus.
7. Detail oriented.
8. Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, Checks.
9. Assertive and able to negotiate with business sales reps and interface with senior management.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.