Customer Care Representative B2B Fluent in German

  • Barcelona
  • Avis Budget Group

Avis Budget Group Contact Centre wants to become the best car rental company in the world, and you can help us by becoming our Customer Care Representative for Corporate/Key Account companies in Barcelona . Here you will meet a young, international, and welcoming team, working together to provide the best possible experience for our customers.

Your role will include

  • Resolving customer issues by providing appropriate information and excellent customer support and service.
  • Providing excellent Customer Care and achieving quality Customer Care goals and standards.
  • Supporting the customer care model by providing exceptional customer service, maintaining quality relationships with existing customers and identifying cross-selling opportunities.

We can offer you the following

  • A full-time permanent contract (39 hours per week)
  • 24600 Euro gross salary per year plus challenges
  • Monday to Friday 9am to 5:30pm shift (no weekends)
  • 3 weeks of training fully paid
  • Work from home: 3 days per week just if you want to (after training and probation period)
  • 40% discount on car rentals
  • VIP District discounts
  • Fun & healthy activities (e.g., physiotherapist in the office)
  • Life insurance after 6 months
  • Free training & courses & other benefits after one year with the company
  • The best location with sea view in Barcelona World Trade Centre
  • Global mobility opportunities & growth

And you only need

  • German at native or fluent level
  • English at an intermediate level
  • Previous customer service experience

Driven to be the best together!

Barcelona

Spain