Tui Team Leader or Team Manager Gran

  • Palma
  • Tui

Kick-start your junior management career and become part of our international destination management team as one of our Team Leaders or Team Managers.

ABOUT THE JOB

  • You will lead, engage, develop, retain, and drive sales & service performance for a small international team. This could be a team of reps in resort, in the hotel or at the airport.
  • You will invest a lot of time in new colleagues - building confidence and equipping them to succeed whilst monitoring and driving performance of any more experienced team members.
  • You will be regularly on the frontline leading by example - be it coaching, closing sales, or resolving escalating problems on the spot. This includes being an advocate of our evolving digital sales & service tools.
  • You will be constantly aware of team performance vs. target and be happy to support and performance manage those under target if required.
  • Finally - you will support your wider destination in general including the back-office team and may also support elsewhere as and when required.

ABOUT YOU :

  • A consistently happy colleague and great team player
  • A true people person - confident to drive high performance and manage the good and the bad. What ever the challenge is - you will always keep people engagement at the heart of everything you do.
  • Comfortable to analyse data to develope service action plans to exceed set targets.
  • Willing to quickly get to grips with the demands of the job, the technology needed to do it and the ability to remain calm in a crisis.
  • Previous experience in tourism/working in destination will be very helpful.
  • You are fully conversational in English, any additional languages like German, Dutch, French, Polish are very helpful. You also hold a valid drivers license.

* ABOUT OUR OFFER :

  • Your salary & commission scheme are covered by us.
  • depending on the role
  • Depending on your destination local benefits apply
  • A uniform and iPad are of course standard.
  • Free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation.
  • Winter work and multiple permanent career development opportunities available.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion, means to us simply visit Our DNA.

**#TUIDestinationJobs #TUIJobsAbroad #TUIJobs #Summer23IsComing