Licensed Optician

Overview: The purpose of this role is to provide quality customer service while satisfying the needs of For Eyes customers through the sale and dispensing of eyeglasses, non-prescription sunglasses, contact lenses, and accessories. To uphold Company’s standards of excellence in customer service; encourage customer recommendations and repeat business.

Responsibilities : What would you do? - The Specifics

• Meet sales and company objectives.
• Follow the For Eyes philosophy of the 3 C’s: “Take care of the Customer, the Company and Co-workers”
• Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Perform insertion and removal training of contact lenses to customers, as permitted by state law.
• Educate clients on proper eyeglass and contact lens care.
• Maintain accurate and organized patient records.
• Assist Optometric Technician, Receptionist, and Contact Lens Technician when necessary.
• Answer, screen, and forward incoming phone calls in accordance with For Eyes protocol.
• Maintain visual merchandising according to Brand and Company Standards.- Foster Teamwork and maintain a positive working relationship with your co-workers, supervisors, and optometry practice that supports and contributes to exam growth, high capture rate, and delivering sales goals- Deliver individual store sales goals, customer service goals and established key indicator goals and objectives- Comply with policy, procedures, and federal, state and local regulatory requirements like but not limited to privacy, discrimination, safety and labor. Report non-compliance observations and concerns accurately and promptly

Qualifications: Who you are :

• A licensed dispensing optician in states that require a license
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you’re constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself