Cruise Expert - French or Italian speakers

  • Barcelona
  • Jobleads

We are looking for a CRUISE EXPERT (French and Italian markets) for our Customer Hub in Barcelona!

Your Responsibility

  • As a Cruise Expert, you will convert leads into sales by building a trusting relationship with customers.
  • You will manage multichannel active interactions, to meet your productivity goals in line with Company's objectives.
  • You will also be the first ambassador of Costa, promoting our Brand to create amazing holiday experiences for our Guests!
Requirements
  • Already based in the province of Barcelona
  • A fluent level of French or Italian with exceptional grammar and spelling skills, both spoken and written
  • High level of English or Spanish
  • Solid Sales Background
  • Previous customer-facing experience (B2B or B2C)
  • Prior experience in multi-channel customer support
  • Strong communication skills
  • Achievement and goal-oriented
  • Motivated and self-starter
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